Centenary Suburbs NBN Crisis Meeting

01 September 2017

 

This week the community came together for the Centenary Suburbs NBN Crisis Meeting.

This took place Tuesday night with almost 300 local residents in attendance at the Jindalee Bowls Club.

The event received overwhelming support from the local community with hundreds of letters also received from residents who reported concerns with the NBN but were unable to attend.

I was joined by Shadow Minister for Regional Services Stephen Jones MP and State Candidate for the seat of Mt Ommaney Jess Pugh, alongside representatives from NBN Co.

Many residents shared their frustrations from the NBN rollout.

The top 5 issues identified at the meeting were

 NBN technicians not turning up for appointments.

  1. Not receiving speeds you are paying for.
  2. Unreliable service on copper.
  3. Blame shifting between NBN and Retail Providers.
  4. No one willing to take ownership of solving the problem.

Residents were also able to raise directly their individual problems, of which I will be attending to all.

As a result I have written to the CEO of NBN Co. Mr Bill Morrow with an invitation to join me and local residents at a roundtable to formulate a solution to the failed NBN rollout.

I have also written to Telstra CEO Mr Andy Penn and Optus CEO Mr Allen Lew seeking their assistance to end the blame game and get on with the job of delivering reliable broadband.

Thank you to everyone who wrote to me or attended the Centenary Suburbs NBN Crisis Meeting.

I’ll be continuing to work hard to ensure that access to reliable broadband is delivered for the people of Oxley.

If I can be of any help to problems you have experience with the NBN rollout, please send me an email to [email protected]